She warned not to delete any of the files as they could be activated and crash the computer. She said that these were "malicious hacking files that are making the computer infected and the system slow". She then instructed Segura to enter in "Prefetch" into the start>run menu, which opens up the prefetch folder, which actually keeps track of how your computer starts and which programs you commonly open. These are major problems and it doesn't matter if you have one or two errors or more than that.Įach one has already started corrupting your whole computer system."
She asked him to count the number of red cross-marked errors and yellow warnings, before warning him: "These errors and warnings are very much harmful for your computer. The caller – initially a woman – directs Segura to look at his Event Viewer, which logs all Microsoft error reports.
As soon as Segura received a call, he decided to turn on his virtual machine and start recording the call and his computer screen.
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